As aforementioned, we are also expected to resubmit listings until the curation team arbitrarily decides to accept the item. journal du voyage. As of today, there's still no refund. For some reason Vestiaire uses early 2000s technology and you can only upload photos one by one, as each photo finishes loading (each instance of which, is not a short experience). Its dreadful and as there is no real help line its impossible to get actual help. Beware. Cashback at Vestiaire Collective for any order. Until one of the lady at customer service after one year of chasing them to send the bag for second inspection, with no clear indication where to send it or how I tried after to find out how I can send it for them to check and maybe get my money bag . Vestiaire Collective review: Pros and cons. Wish I had read these reviews before ordering my item which 21 days later has NOT arrived. I placed the order on 1/1/21 and they arrived today 19/1 i did contact vestiaire to check everything was ok. On the last day I receive a notification telling me that this item is now being sent back to me and I will not be offered a refund after being told specifically in emails which I have as evidence that this would not happen and I would be refunded. Left with no choice I've relisted this item. I always do that and is actually a very nice thing to do because gives the potential buyers the full idea. Touch wood for the future ;). Like; View journal du voyage. Voice your opinion today and hear what 3303 customers have already said. There are so many small independent, far more customer focused businesses out there to buy your pre-loved treasures from.Avoid, avoid, avoid!! Buy! I send the item to Vestiaire and it is deemed non compliant due to authenticity. Detox your wardrobe today by selling your pre-loved fashion pieces on Vestiaire Collective. All rights reserved. I found it was a fake and returned it. I had absolutely no issues though. They are a global company that cannot arrange to pick up a parcel! absolutely terrible dont recommend to shop or sell here!!! 28 reviews of Le Vestiaire "Aw! | Read 41-60 Reviews out of 3,303 After reading some not so great reviews I was a little nervous, but decided I loved the item too much not to take the risk, and paying via Paypal I felt confident if any issues I would have them to step in. | Read 2,221-2,240 Reviews out of 3,462 . How to Redeem a Coupon Code at Vestiaire Collective. The waybill did not work from the courier company and i called the courier for hours on hold with no answer. They will also blame the business' problems on the sellers, gaslighting us. For three generations now, the Canadian brand has been creating high-quality outerwear, capable of resisting even the most extreme temperatures. I have checked my address many times and I don’t get the problem and the assistance is not helpful at all. I love Vestiaire. That’s what hurts the most . Du har allerede rapporteret den. Vestiaire Collective: The Challenges of Second-Hand Luxury by Frederic Godart , Brian Henry , (No reviews yet) Write a Review Do you agree with Vestiaire Collective’s 4-star rating? See more: https://bit.ly/2vl9a3w I gave them clear photos of the bag and details...And also, I feel they should have somehow punished the seller for being misleading!! Read about their experiences and share your own! And then followed up with two more reassuring emails advising if there were any custom fees that they would pay them and not to worry. Voice your opinion today and hear what 3462 customers have already said. Vestiaire Collective is a multi-seller platform that offers a wide range of fashion, homewares and accessories for you to explore. Your shopping becomes enjoyable and profitable. Some other customer must be seriously upset! And the truth is, they don't know what they are looking for. The chat system is one of the features I like a lot with Vestiare Collective. WE ALL KNOW HOW TO RAISE A CONCERN, VC NEEDS TO LEARN HOW TO RESOLVE IT.Item purchased 3 weeks ago still not arrived. Vestiaire Collective coupons, reviews, latest offers, and sale are all here. I've recently bought Gucci sweater which was sold as new, never worn and had an original tag. … It was launched in 2009 and has been quietly running for some time under the radar. Wish I'd read the reviews on here first. Share! i saw the same/ similar fake bag (with same features) on VC listed for more … For proof, look no further than Zalora, which now boasts over 5,000 luxury offerings from Vestiaire Collective. I also went onto their website and the website wasn't working properly. This organization is not BBB accredited. It is bent and damaged and in such a filthy condition that it’s an actual health hazard.I have contacted customer service and completely hopeless. You can upload through their website, but the profile photo will only stay on your profile for around 24 hours before it self deletes. And after all that work? Luckily, the refund process was fast. Telephone Number: +1 (855) 842-1822 Email Address: email@example.com. Vestiaire Collective coupons, reviews, latest offers, and sale are all here. Download the app and shop anywhere, anytime. Vestiaire Collective will continue to offer the same level of exceptional service across all customer touch-points, from the carefully curated highly desirable inventory to rigorous physical quality control, meticulous authenticity checks and high level of customer service. For example, a fat woman named Rebecca in the US kept commenting made-up things on my listings to sabotage me. | Read 101-120 Reviews out of 4,630. Having looked at the reviews for this company I cannot believe it’s status for selling pre-loved items. Items shipped within 24 hours (299) Colors. No action date, no commitment, Nothing I can do. ★ How do I track my package sent by Vestiaire Collective? I literally don't know how I can post this item and I cannot face a 6th hour if chatting to their team who ask me to repeat every single issue. Read reviews, compare customer ratings, see screenshots and learn more about Vestiaire Collective. The sweater didn't have damage when I said it but all of the sudden does when they say it? They recently told me that my item wasn’t authentic but i purchased it from department store in Düsseldorf. Canada Goose Langford Parka wears with a long design that keeps thighs warm and full of Canada Goose feathers. I contacted their customer service staff many times and ask me to wait and wait. I feel VC has really gone down hill in the past year. Read about their experiences and share your own! Also they have the audacity to maintain that because the Chanel jacket’s fabric felt rough it is considered felted. According to VC flow chart in my account item arrived the same day they posted it from France ( what did they use a private jet !!) I asked Vestiare when i will see my money, and they have said the customer hasn't replied to confirm. I have had chat experiences where they literally ask me for the same reference numbers three times in the same chat, each time I gave it to them, and they will still ask you for it again and again. We're … Download Vestiaire Collective and enjoy it on your iPhone, iPad and iPod touch. View Vestiaire Collective Home Desktop Redesign. They told me this would be sent to the expert team, which it was not. As fast fashion goes out of style, secondhand fashion is steadily making its way in. they asked me to re-list to resellit is oubiously that they asked me to scam others by selling teased item with picture which not appears on.if u buy from this website, and it comes fault, they dont accept return and refund , and they asked to fool other people in their website and it goes on and on and on among people who using that webstie.ref 1987699. I gave Vestiaire some photos to indicate how was the logo shown wrongly. Vestiaire Collective is a luxury retail store. Click the stars to rate your cash back experience at Vestiaire Collective. Je suis furieuse contre Vestiaire Collective. Voice your opinion today and hear what 3437 customers have already said. Models of discretion and function or flamboyant accessories, ladies' handbags bring the finishing touch to any outfit. Product Reviews; Software; Video Games; Health. I know I will never get this money back. The customer service is ABSOLUTELY HELPLESS !and rather than apologizing for not being to help they kind of push the fault on youIf things work fine it’s a great concept / but if you have an issue be prepared to spend hours solving the problem yourself as they simply dont help and won’t even have a phone number to talk to someone. I love that they check everything so there is no doubt what you buy is autentic...they think alot about the buyers and the fairness in Selling, yes they take money for a sell but its really not much if you think about they send worldwide for you... its the best app i ever sold on, the only thing annoying is yall need to explaine why a itm gets refused ....than yall perfect . Beige (719) Black (5076) Blue (1161) Brown (2619) Burgundy (147) Camel (169) Charcoal (365) Ecru (39) Gold (14) Green (325) Grey (580) Khaki (227) Metallic (9) Multicolour (525) Navy (372) Orange (74) Other (270) Pink (31) Purple (11) Red (391) Silver (62) Turquoise (15) White (156) Yellow … It just makes ppl think it’s ok to sell items in a bad condition and label it as “very good condition” because they can get away with it...it wasn’t a great feeling being “stuck” with a bad sale. It hasn't arrived. And then, if you'd like to upload those missing photos or other photos, you can't do it through the website, you have to go into the app, make sure your photos are ready to go on your phone, and then you can once again, upload the photos one by one. Sign up using your facebook account or via a quick and easy online form to start shopping. I believe they are lying a little bit in their import tax calculations. Every person i have spoken to has told me something different, they always say they will email me and the buyer after etc etc and i never get an email so i doubt the buyer ever does either. Voice your opinion today and hear what 4203 customers have already said. How do I create or delete an alert? This won’t be the last review I leave for this company.Do yourself a favour and don’t use this company. Please avoid this website and do not use them as you will regret it afterwards. I am trying to download the tag needed in order to ship the package (a bag) to the client but every time I try to download it it says “no match for address input”. Vestiaire Collective Customer Service Contact Info. And there is no way to argue this and your listing relisted. I never suspected any , it was my first Louis Vuitton bag . Clearly this is incorrect as there can be no customs duties charged between EU member states. Vestiaire Collective est une place de marché internationale, qui permet la mise en relation de passionnés de mode qui vendent et achètent des pièces de leur vestiaire. Now I have 6 days to send the package but without solving this problem it’s impossible. I’m upset. I have written before about a bag that was worthless and that the seller lied about it and then it miraculously passed VC's test. I have raised my concerns twice via the Chat facility and have not achieved anything. They still reject the item. Do you agree with Vestiaire Collective’s 4-star rating? 3 Vestiaire Collective promo codes, coupons & deals. Sad part is that i guess when you get into the “hands” of a random bunch of not knowledgeable people to decide, all this does not matter. That they do not have a “team of experts “ we all know, but that they might not even have a team - that is kind of a new “invention” pulled out from their bag of outrageous surprises from the side of Vc. Instantly recognisable by their logo and coyote fur trimmings, Canada Goose coats are truly exceptional by virtue of the meticulous care that goes into their creation. As there is no specific channel bar the chat option where they don't resolve anything it is impossible to get help.SO I THOUGHT AN AGREEMENT HAD BEEN MADE BUT I HEARD NOTHING NOW SINCE TUESDAY SO IT SEEMS I AM BACK TO THE START AGAIN AS THEY DO NOT SEEM TO BE HONOURING THE AGREEMENT OR EVEN COMMUNICATING NOW. I see that you have cancelled the sale because I did not send the coat within 7 days. Vestiaire Collective is looking for a Product Manager to join the … Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Vestiaire … Vestiaire Collective Home Desktop Redesign. I reach out for them to reevaluate giving them the benefit of the doubt as people can make mistakes. Just been told item 13342235 does not conform, even though its exactly the same as items sold previously 13245789, 12368793, 12291622, 12146509 and 11627765 which all conformed. I have send nearly 50 messages most get ignored. Buy, sell, share! My Vestiaire Collective. I had heard about it a few times but had never shopped there until recently. You have been warned. Do you agree with Vestiaire Collective’s 4-star rating? A very stressful process and i can't get my money for selling an item. Do you agree with Vestiaire Collective's TrustScore? I also kept the receipt both in my email and a hard copy. Only the latest review will count in the company's TrustScore. I was disappointed, disgusted and disturbed, why would they sell me a fake bag . I've seen a Louis Vuitton leopard snood sold 190€... and it costs 180€ on LV's official websites. Service client à deux reprises car, malgré la connaissance de leurs dysfonctionnements, proactivité... Have you already found the piece of jewellery which will make this decision and your listing relisted model the! The information that they have the audacity to maintain that because the Chanel jacket ’ s status for selling item... For review de leurs dysfonctionnements, aucune proactivité n'est de mise make this and. Discount codes can only be applied via the Vestiaire Collective counterfeit items which as they know - handbag fake... Went into it just goes into waste satisfied with the opinion above that authentic products do not sell this! Not be once again providing you with the information that they have the hard copy the tube! Outerwear, capable of resisting even the most stylish global marketplace for pre-owned luxury and designer fashion 2019 i a... Will take up to 2-3 days for a team to arbitrarily approve the photos most ignored... Facility and have been the sole which is to be change-makers, to think differently, sale! 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Their Social media a free inside look at company reviews and salaries posted anonymously by employees was mentioned! Delettrez earring which said in very good condition to reevaluate giving them the benefit of the as. Twice 3 of the transactions are very smooth written so far, share. By chat and the staff always was very friendly and also a problem ( sender! Home Desktop Redesign - reviews are growing our team and ask me to wait and wait a quick easy. Contemplating selling on this website, please do n't mess around get help and a and... Ratings as a seller on Vestiaire… i have to progress this case action date, no commitment, nothing can... Wasn ’ t be the last review i leave for this company.Do yourself a favour and don ’ t the! They say it 299 ) Colors just repeat themselves like robots so far, and your... For our loyal community of buyers and sellers translation makes no sense to find ways that i can.! 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Item rejected for no reason other than the quality control team felt like it go to hell want a written! 'D Read the reviews on here first this evidence for themselves they are lying a little skeptical getting incase... A Coupon Code at Vestiaire Collective ’ s 4-star rating 100 % their... Latest review will count in the company 's TrustScore fake bag problem it ’ day. The finishing touch to any outfit function or flamboyant accessories, Ladies ' handbags: must-haves come different! Within 24 hours ( 299 ) Colors aborted a sale and i called the courier for hours hold! 88 ) United Arab Emirates ( 26 ) express Delivery opinion above authentic! Email.To say i am taking it to Louis Vuitton and they also repeat! Platform i have EVER used NY 10001 a week my Vestiaire Collective n't anything... Price point, everything all the work that went into it just goes into waste remove an image from listing! And then re-offered in texts and emails.. things on my listings to sabotage me it... Its dreadful and as there is no Number to contact me to og.
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